SpellTick helps parents run spelling tests at home: it reads each word aloud, your child writes on paper, and you can photograph the page so the app marks it on your phone.
Email sharmnadqam@gmail.com (NqApps, Sydney, Australia). Please include your phone model and what you were doing. Don't send photos of your child's work with their full name on it.
A word was marked wrong but it looks right. Handwriting recognition isn't perfect. Unclear words show "Check?" so you can mark them; you can always change a mark. A misspelling is never marked correct automatically.
Photos aren't being read. Use good light, hold the phone flat over the page, write one word per numbered line, and keep the whole page in view.
Restore my purchase. Parent settings → SpellTick Pro → Restore purchases, signed in with the same Google Play or Apple account you bought with.
Cancel the monthly subscription. Parent settings → Manage subscription, or your Google Play / App Store subscription settings. SpellTick Pro lifetime is a one-time purchase with no renewal, so there is nothing to cancel.
Move to a new phone. Parent settings → Backup → Export backup, save the file somewhere you control, then Restore from a backup on the new phone. Pro is restored from the store, not from the backup.
Delete my data. Parent settings → Delete all data, or uninstall the app. Nothing is stored on our servers.